E-mail your complaint to the BBC

Courtesy of Hartal MSM

The BBC complaints homepage is .http://go2.wordpress.com/?id=725X1342&site=hartalmsm.wordpress.com&url=http%3A%2F%2Fwww.bbc.co.uk%2Fcomplaints%2Fhomepage%2F&sref=http%3A%2F%2Fhartalmsm.wordpress.com%2F2010%2F09%2F01%2Fe-mail-your-complaint-to-the-bbc%2F

The British broadcaster assures its viewers and readers that “Your complaint is important to us”.

Malaysians have already been e-mailing to complain about the cancellation of Raja Petra Kamarudin’s interview with its programme Hardtalk.

Do complaints work?

An advocacy for fair media urges its readers to object to unacceptable journalism by participating. On June 29, Honest Reporting took a British news outlet to task — see, ‘Telegraph caught recycling Gaza war photo to distort today’s reality‘.

Honest Reporting asked its readers to “Please send the Daily Telegraph your considered comments by completing its online feedback form and demanding an explanation and a similar apology to that of The Times.”

The Times had recycled a 2002 photo for a news story filed in 2008 on Jenin (Palestine).

Can readers get results by complaining? In the case of Telegraph, the UK’s biggest-selling broadsheet was ethical enough to make the necessary correction.

Within hours of the release of the Honest Reporting communique protesting their misuse of imagery, the Daily Telegraph replaced the objectionable Gaza war zone photo with a peace time photo.

Indeed, with all the resources at its disposal, there is no excuse for the paper to mine its archives unless the photo editor had impaired judgment caused by Palestinianitis (quite a common virus).

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